AvenoCam’s Privacy Policy

A. INTRODUCTION

Welcome to AvenoCam!

AvenoCam is committed to protecting your privacy in connection with Personal Information, after this defined, received from you. AvenoCam’s practices concerning the collection and use of personal information on the AvenoCam website, or all other AvenoCam owned, operated, licensed or controlled site (collectively the “website(s)”) as well as personal information collected by AvenoCam via alternate business channels such as telephone calls, trades shows, conferences, or from our partners, are tailored to meet this objective. Subject to the requirements of applicable law, this privacy policy (“Privacy Policy”) details the privacy practices of AvenoCam and its subsidiaries (“AvenoCam”) in connection with your use of the website(s) as well as AvenoCam software products or services. By using the website(s) or installing AvenoCam software, you are deemed to consent to the Privacy Policy as well as the AvenoCam website Terms and Condition, as applicable. Also, you agree to our use of cookies by the terms of this policy.

If you do not consent to the Privacy Policy and the practices outlined below, do not use the website(s), access our services, download materials or use AvenoCam software. Subject to applicable law, AvenoCam revises the Privacy Policy from time to time, and we encourage you to visit this page to review our current Privacy Policy because it is binding on you. All updates will be published, and we will revise the “last updated” date at the bottom of the Privacy Policy. A notice will be posted on our Site whenever this Privacy Policy is changed materially. Subject to applicable law, your continued use of the website(s) or your use of AvenoCam software constitute your consent to the Privacy Policy as revised from time to time. We encourage you to read the complete Privacy Policy and to contact us via email or post as set forth below with any questions or comments that you have.

B. HOW WE USE YOUR PERSONAL INFORMATION

In some instances, you can browse through our website(s) without telling us who you are or revealing information that would permit us to personally or directly identify you (“Personal Information”). This includes your IP address, your geographical location, your operating system, your internet browser type and version, page views, the timing of your visits, and much more information. AvenoCam may collect this kind of information and other information in some ways. The most common is when you are surfing on our website; when you asked for a DEMO of the AvenoCam software; when you request through our contact form; when you request an evaluation extension; when you subscribe to our e-mail newsletters; when you join a limited access part of the website(s); when you participate in a contest, survey, or promotion; when you report a problem with our website(s), our services or our software products; or when you purchase, activate and register AvenoCam software products and services as applicable. AvenoCam may also receive Personal Information about you from other business channels such as telephone calls, trade shows, conferences, product demonstrations, service engagements, or from our partners.

AvenoCam typically collects Personal Information such as e-mail address, name, company, organization or location but may include other information when needed to provide a product or service or as part of the purchase, activation and registration thereof. For example, our order forms in the AvenoCam Online Shop collect customers’ contact information and financial information such as credit card number and other billing information, which is used to process, fulfill and deliver your order. AvenoCam collects the information submitted via the AvenoCam Online Support Center and technical incident support form to serve our customers better. Besides, AvenoCam gathers information about its website(s) visitors which does not necessarily identify the visitor using our server log files, cookies and web beacons as described below.

AvenoCam generally uses your Personal Information for purposes such as to help us create and deliver content, products, and services relevant to you; to help us personalize or enhance your experience on our website(s); to help you find or purchase software, services or information on our website(s); to provide you with assistance or respond to your inquiries; to fulfill orders; for interactive communications with you about our products or services; to relieve you from having to provide your Personal Information more than once; in order to prevent unlicensed or illegal use of AvenoCam software; to notify you by email, telephone or other medium about product upgrades, updated information, special offers and other new services or software offerings (you will be able to unsubscribe from emails by following the instructions at the bottom of our message); to help us manage and administer our website(s) or as otherwise described herein.

The information about our users and visitors that AvenoCam collects is important to us and we do not sell it to other parties. Except in the limited circumstance set forth below, AvenoCam will disclose Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) comply with the law, subpoena, court order or another legal process; (b) protect and defend the rights or property of AvenoCam and its family of Web sites, and (c) protect the personal safety of users of AvenoCam, its website(s), or the public.

In limited instances, AvenoCam may hire other companies to provide limited services on our behalf, answering customer questions about products or services, packaging, mailing and delivering purchases, processing purchasing transactions, and processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose, and they are obligated to protect your Personal Information. When you order a product or service from a company linked to our website(s), it may be necessary for us to share specific limited information with that company to process and complete your purchase or other transaction. In such cases, we share the minimum information necessary to complete the transaction. This does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of commitment stated in this Privacy Policy. In the event AvenoCam is acquired by another company, Personal Information may be part of the assets transferred to the acquiring party. Please note that AvenoCam maintains archives of its web logs, database, and other systems and information and that it is possible some of this information may remain archived after AvenoCam deletes the information from its active database. AvenoCam maintains these archives for disaster recovery, legal, administrative and other non-marketing purposes.

AvenoCam does use other information that we collected from our server log files, cookies and web beacons to get a better understanding of our visitors and customer base for us to enhance our website(s), software and services. This information collected is compiled and analyzed on an aggregate basis and does not identify you personally. This information helps us to determine the content that provides value to our customers and visitors.

C. HOW WE PROTECT AND STORE YOUR PERSONAL INFORMATION

AvenoCam has security measures in place to protect the loss, misuse and alteration of your Personal Information under our control. These include a firewall to prevent unauthorized access to our systems. Inside AvenoCam, Personal Information and customer data are stored in password-controlled servers with limited and controlled access on a need-to-know basis. While we cannot guarantee that loss, misuse or alteration of data will not occur, we take many precautions to prevent such unfortunate occurrences. However, AvenoCam accepts no liability for any unintentional disclosure. Except under conditions explained in the Privacy Policy, your Personal Information is never shared outside AvenoCam with unauthorized third parties.

D. HOW WE USE COOKIES AND WEBLOGS

In addition to the Personal Information that we collect when you register, we also may collect information passively using “cookies”. By using our website www.avenocam.com, you agree to the use of cookies. This helps to ensure we are publishing content customers need and want as well as enabling us to customize your experience on our website(s). A cookie is a small text file containing a unique identification number that is transferred from a Web site to the hard drive of your computer so that the site administrator may identify your computer and passively track its activities on the site. Cookies allow us to automatically remember your Web browser, which in turn helps us deliver products and Services more efficiently, prevent others from using your account, measure statistics such as audience size and traffic patterns, and display advertisements. When someone visits the website(s), a cookie may be placed on the user’s machine (if the user accepts cookies) or is read if the user has visited the website(s) previously. Web beacons, also known as clear GIF technology or action tags, are small images that we may place on Web pages and within Web-based e-mail newsletters that assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a web page on the website(s). By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you decide not to have your browser take cookies from the Site, you still will be able to view the text on the screens. However, you will not experience a personalized visit nor will you be able to subscribe to or use specific offerings on the site. Web logs automatically record anything a web server sees, which may include email addresses you enter into a form or pages viewed by a user at a particular IP address.

We also use third party apps to collect specific information about the use of our site of the users to improve our service. Follow third party application are we using:

– Google Analytics

This third party app can collect and process data about the use of our site. For more information regarding this third-party application and how it uses data if you are visiting our website, please visit following homepage of this third-party application: https://www.google.com/analytics/. If you wish to opt-out of this third-party application, you can use the browser plugin of Google for opt-out Google Analytics. You can find the opt-out solution on the following website: https://tools.google.com/dlpage/gaoptout

– Hotjar

This third party app can collect and process data about the use of our site. For more information regarding this third-party application and how it uses data if you are visiting our website, please visit following homepage of this third-party application: https://www.hotjar.com/tour . If you wish to opt-out this third-party application, you can use the browser plugin of Hotjar for opt-out Hotjar. You can find the opt-out solution on the following website: https://www.hotjar.com/opt-out

– Fb Pixel

This third party app can collect and process data about the use of our site. For more information regarding this third-party application and how it uses data if you are visiting our website, please visit following homepage of this third-party application: https://www.facebook.com/business/help/651294705016616 . If you wish to opt-out this third-party application, you can use the browser plugin of Facebook for the opt-out Facebook pixel. You can find the opt-out solution on the following website: https://www.facebook.com/help/568137493302217

– Bing UET

This third party app can collect and process data about the use of our site. For more information regarding this third-party application and how it uses data if you are visiting our website, please visit following homepage of this third-party application: http://help.bingads.microsoft.com/apex/index/3/en-us/n5012.  

– Tawk.to (Livechat)

This third party app can collect and process data about the use of the livechat service, like the IP, the chats you have with us. For more information regarding this third-party application and how it uses data, please visit following homepage of this third-party application: https://www.tawk.to/ .

– MailChimp

This third party app sent personalized newsletters to the users who subscribe for it. The user has every time the possibility to unsubscribe from the newsletter channel. For more information regarding this third-party application and how it uses data, please visit the following website of this third-party application: https://mailchimp.com/features/

E. LINKS, DISCUSSION FORUM AND PUBLIC AREAS

Our Site may contain links to other sites of third parties, including ones that display our trademarks and name amongst other organizations. AvenoCam assumes no responsibility for the content or the privacy policies and practices of such websites. AvenoCam encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours. Please remember that any information you submit in a discussion forum, message board or other such areas will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

F. PROTECTION OF CHILDREN’S PERSONAL INFORMATION

The website(s) are not directed to children under the age of 18. AvenoCam believes that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other Personal Information without parental permission. At the moment if we find out, that children accessed our website and register for example at our demo appointment programme, we will delete immediately after knowledge all the personal information about the child.

G. CONTACT INFORMATION

AvenoCam welcomes your comments regarding our information handling practice and this Privacy Policy and you may contact us at the address indicated below. Also, certain jurisdictions may permit you to contact AvenoCam, at the address below, to request information on the processing of your Personal Information, corrections or to oppose the processing of Personal Information if you have a legitimate reason to do so. AvenoCam can be contacted by e-mail at [email protected] or via postal mail at S.C. Global Streaming SRL, Bulevardul Eroilor 21, Ap. 4, Cluj-Napoca, Jud. Cluj, Romania.